Frequently Asked Questions

    Company & Vehicle Expertise
    Is trading on your platform safe and secure?
    GlobalVehicleMall is built by SEO Group (Stock Code: 839255), a leading global trading platform. We provide a transparent, compliant, and professional environment for cross-border vehicle trade.
    Where do these vehicles come from?
    Vehicles are sourced from partner 4S dealerships and authorized brand OEMs. We thoroughly inspect and verify every vehicle to ensure 100% legality and condition transparency.
    Are all your vehicles located in China?
    In most cases, vehicles are located in China. However, we have overseas warehouses that can arrange direct delivery in specific instances.
    Do you also sell used cars?
    Yes, we sell both used and brand-new vehicles to meet the diverse needs of our buyers.
    What kind of vehicles do you sell?
    We supply high-quality Chinese-manufactured vehicles, including New Energy Vehicles (NEVs), fuel vehicles, passenger cars, commercial vehicles, motorcycles, and special-purpose vehicles.
    Can I fly to China to inspect the vehicles?
    You are always welcome to visit us in China and inspect the vehicles in person.
    Which markets do you sell to?
    We primarily serve Africa, the Middle East, and Latin America, with additional reach in Asia and Europe. We focus on Left-Hand Drive (LHD) vehicles, with occasional RHD availability.
    How can I verify the condition of a vehicle?
    All vehicles undergo third-party inspection, and professional condition reports are provided to ensure they meet export standards.
    Transaction & Payment
    What’s your accepted payment options?
    We accept T/T (Wire Transfer), L/C, and Cash. You may order online directly or contact our team for assistance.
    Does the price shown on the website include shipping and other fees?
    The price displayed is the base vehicle price only. It excludes shipping, inland transport, port handling, and other associated costs.
    Do you accept local currency?
    Normally, we only accept CNY, USD, and EUR.
    How will I know when my payment has been received?
    Please provide us with your proof of payment (bank slip). Once our bank confirms receipt, we will notify you immediately by email.
    What is your minimum order quantity (MOQ)?
    We have no MOQ; 1 unit is perfectly fine for trial orders.
    Shipment & Logistics
    When will my vehicle be shipped?
    Departure is determined by the shipping company’s schedule. We will provide the exact loading date and Bill of Lading details usually within a week of the estimated shipping date.
    How long does the shipment take?
    It depends on the shipping method (Container vs. Ro-Ro) and the physical distance from the Port of Loading to your destination port.
    What is "RO-RO" shipment?
    "Roll on - Roll off" refers to vessels where vehicles are driven on and off. It is typically faster and cheaper than container shipping, though availability varies by destination.